Growth Through Learning Support

Technical Support Line: 1-800-416-9734
Support Line Hours: Mon-Fri 7:30am - 5:00pm
Support Email Contact: webmaster@growththroughlearningillinois.org

Teachscape Support

Technical Support Line: 1-888-479-7600
Support Line Hours: Mon-Fri 7am - 8pm
Support Email Contact: support@teachscape.com

ISBE ECS (Educators Certification System)

http://www.isbe.net/elis/

General Program and Technology Support

We have developed several Frequently Asked Questions documents based on participant feedback. Please select the appropriate destination:

• General Program FAQ
• Registration FAQ
• Module 2 – Teachscape FAQ
• Tips for Training
• Teachscape (Module 2)  Troubleshooting FAQ (PDF) 
• How to Register for Remediation(PDF)
• IASA Teachscape Module 2 Tips 
• Common Helpline Questions
• Registration and Training Flow Chart
• Teachscape Startup Guide
• Framework for Teaching Proficiency Guide
• Memo: Guidance on Use of FfTPS Videos in Collaborative Settings
• Memo to Illinois Testers About Retest Period

Support for District Technology Departments and Systems Administrators

This list of documents is intended for IT administrators to aid in setting up and supporting Growth Through Learning for users in their districts.

• Minimum System Requirements (PDF)
• List of Domain Names and IP Addresses to be Whitelisted (PDF)
• Teachscape (Module 2) User Startup Guide (PDF)